Privacy Policy

Effective Date: 15-10-2024

At Relife, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you, including:

1.1 Personal Information

  • Contact details: Name, email address, phone number, and shipping address.
  • Payment details: Credit or debit card information and billing address.
  • Order history: Products you’ve purchased from us and preferences.

1.2 Non-personal Information

  • Usage data: Information about how you use our website (e.g., pages visited, time spent on the site, clicks, etc.).
  • Cookies: Data collected via cookies to improve your browsing experience (refer to our Cookie Policy below).

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders: Including payment processing, shipping, and customer support.
  • Personalize your experience: By offering tailored content, promotions, and product recommendations.
  • Communicate with you: About your orders, new products, and special offers through email or SMS (you can opt-out anytime).
  • Improve our services: Through data analysis to enhance our website, product offerings, and user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers (e.g., payment processors, shipping companies) to complete your purchase.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal processes or governmental requests.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

4. Data Security

We take data security seriously and implement various measures to protect your personal information, including encryption technologies and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request a copy of the information we hold about you.
  • Correction: You can update or correct your information at any time.
  • Deletion: You can request the deletion of your personal information.
  • Objection: You can opt out of receiving marketing communications from us.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies Policy

Our website uses cookies to improve your experience. Cookies are small files placed on your device that help us recognize you when you return and understand how you interact with our site. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Relife does not knowingly collect personal information from children under 13 years of age. If we discover that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this page periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Relife
Email: [ relife.pk.official@gmail.com ]Phone: [ +923184365088 ]